Let us know as soon as possible! We urge you to arrive in time for your appointments out of respect both for our time, as well as yours, and our other customers who might be coming to pick up the gear you posess.

When you are late to your return appointment without proper communication, we will charge a late fee equal to 25% of the first day's rate.

We will also consider this as prolongation of your rent, which will be charged according to our rent extension policy.