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About us
How can we help?
Suggested answers
Before renting
9 answers
How can I reserve gear?
Can I rent if I'm not in Zagreb?
What's the maximum rental period?
Can I hire crew for my project?
Can you make a custom camera rig?
What are your working hours?
Why do I have to select pickup/return appointments?
What if I'm late for my pickup appointment?
View all “Before renting” answers
Billing
6 answers
What payment methods do you accept?
How do you calculate the rent duration?
Do you require a security deposit?
Can I get an invoice for my company / college?
Are there any duration based discounts?
How do loyalty points work?
General questions
3 answers
How can I credit 3z.rent in my work?
Can I rent gear that's not on your website?
Do you offer camera sensor cleaning services?
Reservation questions
4 answers
I need to change my reservation details (appointments or gear)
Is there a cancellation fee?
Do I have to pay in advance?
Will the batteries be charged?
During your rent
5 answers
What if the gear gets damaged / lost / stolen?
What if I'm late for my return appointment?
Can I extend my rent after I've picked up the gear?
Can I extend my rent period for only one piece of gear on my gear list?
My project finished sooner than expected, can I return the gear early?